Terms of Service
Last Updated: 04/08/2026
Welcome to Silverback Digital Marketing (“Company”, “we”, “our”, or “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our website or services.
1. Acceptance of Terms
By accessing this website or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.
2. Services
Silverback Digital Marketing provides digital marketing and related services, which may include:
- Digital marketing consulting
- Search engine optimization (SEO)
- Website development
- Marketing automation
- CRM implementation
- AI chatbot solutions
- Advertising and lead generation
- Other related marketing services
The scope of services will be defined separately through proposals, quotations, or written agreements where applicable.
3. Eligibility
You must be at least 18 years old and legally capable of entering into binding agreements to use our services.
4. User Responsibilities
You agree to:
- Provide accurate and complete information.
- Use our website only for lawful purposes.
- Not attempt to interfere with the security or functionality of the website.
- Not upload malicious software, viruses, or harmful content.
- Not use our services for illegal, fraudulent, or unauthorized activities.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, software, and other materials, is owned by or licensed to Silverback Digital Marketing and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any content without prior written permission.
6. Quotes and Payments
Where services are provided under a quotation or proposal:
- Prices are subject to the agreed proposal.
- Payment terms will be specified in the invoice or agreement.
- Failure to make timely payments may result in suspension or termination of services.
7. Third-Party Services
Our services may integrate or rely on third-party providers, including but not limited to:
- Meta
- Twilio
- OpenAI
- CRM platforms
- Cloud hosting providers
We are not responsible for the availability, functionality, or policies of third-party services.
8. Disclaimer
Our services are provided on an “as is” and “as available” basis.
While we strive to provide high-quality services, we do not guarantee:
- Specific marketing results
- Search engine rankings
- Lead generation outcomes
- Revenue increases
- Continuous or uninterrupted website availability
Marketing performance depends on many external factors beyond our control.
9. Limitation of Liability
To the maximum extent permitted by law, Silverback Digital Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
Our total liability shall not exceed the amount paid for the applicable services.
10. Indemnification
You agree to indemnify and hold harmless Silverback Digital Marketing, its employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your misuse of our website or services.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Cookies
This website uses cookies and similar technologies to improve user experience, analyze website traffic, and support website functionality.
Where required by applicable law, your consent will be requested before non-essential cookies are placed on your device.
13. Communications
By submitting your contact information, you agree that we may contact you regarding:
- Service inquiries
- Customer support
- Project updates
- Account-related communications
If you have opted in, we may also send marketing communications. You may unsubscribe at any time.
14. SMS Communications
Where applicable, by providing your mobile phone number, you consent to receive SMS messages regarding your inquiries or services.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
15. Termination
We reserve the right to suspend or terminate access to our website or services at any time if these Terms are violated or if required by law.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Silverback Digital Marketing operates, without regard to conflict of law principles.
17. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will become effective immediately upon posting the revised version on this page.
18. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Silverback Digital Marketing